中文 | English

Focus questions from customer:

 

Do you accept OEM or ODM orders, customized orderquantity?

 

Yes, we accept OEM and ODM orders, because we have a strong design andproduction team, fully able to meet a variety of customized customerrequirements..

For customized orders the MOQ, there are the following circumstances:

1.Customer likes one or more of our products, based on the one or more, makeslightly modified on design, such as the LOGO or package. MOQ is 500pcs.

2. Customers provide design drawings or ideas we will have completed the design then customer confirm the design,MOQis 1000pcs.

 

Can you send a free samples?

 

No. our company shall not accept free samples. But we will have returnedthe sample fee once customers having order more than 100pcs.

 

Why your price is higher than other mobile power banks?

 

Answer: the quality and capacity of the products is the factor we mustconsider on product pricing. With same quality and same capacity, we promised ourprice is the most competitive.

 

First. Appearance of the design. For our standard product ,the design is absolutelyexclusive and innovative design, it is called private mold products, comparedto those products without any personality, we are the one and only.

 

Second. Production materials and processes. Base on the "goodquality products brings more business", we use high-grade material andproduction process. For example, most of our products are rubber oil surfacetreatment, it looks more fashionable and grade higher, feel more soft andcomfortable.

 

Third inner core. The electric core is the most important part of mobilepower, we are all electric core using the international famous brand, so thatmore quality guarantee, customer use more relaxed.

 

Fourth. The control program. We use smart charging and discharging systemwhich has more protection, will make service life of mobile power longer,charge and discharge more efficient.The most important point is  more secure.

 

How long is the lead time?

 

Answer: the lead time is calculated according to our production cycle. Sure,for each order,the procurement scale is larger, the production efficiency ishigher, the price is lower.

 

For our existing products, MOQ is 10pcs . Sample order is shipped thesame day after receiving the sample fee. The production cycle of batch ordersdepends on the quantity.Generally speaking, our production capacity 10000products one week, be able to meet customer delivery requirements.

 

For custom or design change orders, this cycle will be longer. Becausethis needs sample confirmation, packaging design customized program, all theseneed time.

 

Question of transportation?

 

According to the customer demand, we can support the CIF or EXW tradeterms.

 

Whatever, we will help customers to successfully received the goods.

 

What payment you can accept and who bear the bank cost?

 

We can accept payment cash / bank transfer /PayPal / Western Unionpayment.

 

Since we quote a low factoryprice, so the customer should pay the related costs from bank.