Focus questions from customer:
Do you accept OEM or ODM orders, customized order quantity?
Yes, we accept OEM and ODM orders, because we have a strong design and production team, fully able to meet a variety of customized customer requirements..
For customized orders the MOQ, there are the following circumstances:
1.Customer likes one or more of our products, based on the one or more, make slightly modified on design, such as the LOGO or package. MOQ is 500pcs.
2. Customers provide design drawings or ideas， we will have completed the design then customer confirm the design,MOQis 1000pcs.
Can you send a free samples?
No. our company shall not accept free samples. But we will have returned the sample fee once customers having order more than 100pcs.
Why your price is higher than other mobile power banks?
Answer: the quality and capacity of the products is the factor we must consider on product pricing. With same quality and same capacity, we promised ourprice is the most competitive.
First. Appearance of the design. For our standard product ,the design is absolutely exclusive and innovative design, it is called private mold products, comparedto those products without any personality, we are the one and only.
Second. Production materials and processes. Base on the "good quality products brings more business", we use high-grade material and production process. For example, most of our products are rubber oil surfacetreatment, it looks more fashionable and grade higher, feel more soft andcomfortable.
Third inner core. The electric core is the most important part of mobilepower, we are all electric core using the international famous brand, so thatmore quality guarantee, customer use more relaxed.
Fourth. The control program. We use smart charging and discharging system which has more protection, will make service life of mobile power longer,charge and discharge more efficient.The most important point is more secure.
How long is the lead time?
Answer: the lead time is calculated according to our production cycle. Sure,for each order,the procurement scale is larger, the production efficiency ishigher, the price is lower.
For our existing products, MOQ is 10pcs . Sample order is shipped the same day after receiving the sample fee. The production cycle of batch orders depends on the quantity.Generally speaking, our production capacity 10000 products one week, be able to meet customer delivery requirements.
For custom or design change orders, this cycle will be longer. Because this needs sample confirmation, packaging design customized program, all these need time.
Question of transportation?
According to the customer demand, we can support the CIF or EXW tradeterms.
Whatever, we will help customers to successfully received the goods.
What payment you can accept and who bear the bank cost?
We can accept payment cash / bank transfer /PayPal / Western Union payment.
Since we quote a low factory price, so the customer should pay the related costs from bank.